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Trust & Compliance
Returns & Refunds Policy
Clear, fair, and designed to protect both customers and vendors.
Returns Window

Returns are accepted within 2-3 days of delivery for unused items in original packaging.

Please keep the original receipt and packaging to speed up verification.

Refunds

Refunds are processed after inspection. Approved refunds are issued to the original payment method.

Processing time depends on the payment provider and typically takes 3-7 business days.

Non-Returnable Items
How to Start a Return

Contact support with your order number and a short description of the issue:

IT Support · Admin Support · WhatsApp

Dispute Resolution

We review disputes fairly and transparently. Provide photos or evidence to help us resolve quickly.

We may request a replacement, store credit, or refund depending on the issue and stock availability.