Orders are processed within 1-2 business days after confirmation. Peak periods may require additional time.
Nairobi: 1-2 days. Other regions: 2-4 days depending on destination and courier routes.
Delivery charges are shown at checkout based on your location and order details.
We share order updates via SMS or WhatsApp. If you need support, contact us:
If an order is delayed or arrives damaged, contact support within 48 hours so we can assist.
Please keep the original packaging and share photos where possible to speed up resolution.